1. Acceptance of Terms

Welcome to Convertifi, a file conversion service operated by ConnectOne 365 ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, services, and applications (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.

2. Description of Service

Convertifi provides online file conversion services, allowing users to convert files between various formats including:

• Images (JPG, PNG, WebP, GIF, BMP, TIFF, SVG)
• Documents (PDF, DOCX, TXT, RTF, XLSX, CSV)
• Audio files (MP3, WAV, FLAC, AAC, OGG)
• Video files (MP4, AVI, MOV, WMV, WebM, MKV)
• Archive files and other supported formats

3. User Accounts

3.1 Account Registration

While some features are available without registration, creating an account provides additional benefits including conversion history, enhanced file size limits, and personalized settings.

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information is accurate and up-to-date

4. Acceptable Use

4.1 Permitted Use

You may use our Service for lawful purposes only, including:

• Converting your own files or files you have permission to convert
• Personal, educational, or business use
• Files that comply with applicable laws and regulations

4.2 Prohibited Use

You agree NOT to use the Service for:

• Uploading copyrighted content without proper authorization
• Processing illegal, harmful, or offensive content
• Malware, viruses, or other malicious files
• Attempting to reverse engineer or compromise our systems
• Excessive use that may impact service performance
• Adult content, hate speech, or discriminatory material
• Spam, phishing, or fraudulent activities
• Violating any applicable laws or regulations

5. File Upload and Processing

5.1 File Limitations

• File Size: Maximum file size is 1GB per upload
• File Types: Only supported file formats are accepted
• Processing Time: Large files may take longer to process
• Daily Limits: Usage limits may apply to prevent abuse

5.2 File Ownership and Rights

You represent and warrant that:

• You own or have the right to upload and convert the files
• Your files do not infringe on third-party rights
• You have all necessary permissions for file processing

5.3 File Storage and Deletion

Files are temporarily stored during processing and automatically deleted within 24 hours. We do not permanently store your file content, though conversion metadata may be retained for registered users.

6. Intellectual Property

6.1 Our Rights

The Service, including its design, functionality, and content, is owned by ConnectOne 365 and protected by intellectual property laws. You may not copy, modify, or distribute our proprietary content without permission.

6.2 Your Rights

You retain all rights to your original files and converted files. We do not claim ownership of your content.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

8. Service Availability

8.1 Service Uptime

We strive to maintain high service availability but cannot guarantee 100% uptime. The Service may be temporarily unavailable due to:

• Scheduled maintenance
• Technical issues or server problems
• Third-party service dependencies
• Force majeure events

8.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice when possible.

9. Disclaimers and Limitations

9.1 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONNECTONE 365 SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, PROFITS, OR BUSINESS INTERRUPTION.

9.3 File Conversion Quality

While we strive to provide high-quality conversions, we cannot guarantee perfect results for all file types and formats. Conversion quality may vary depending on the source file and target format.

10. Indemnification

You agree to indemnify and hold harmless ConnectOne 365, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

11.2 Termination by Us

We may terminate or suspend your access to the Service immediately, without prior notice, for:

• Violation of these Terms
• Illegal or harmful activities
• Abuse of the Service
• Non-payment of fees (if applicable)

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where ConnectOne 365 is incorporated, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and updating the effective date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.